How Do I Create a New User?
- Navigate to the Users tab > click Add User
- Select a User Type (Employee or Admin) next to Role
- Enter User details
- Click Add User
Getting Started with Bento
How Much Does Bento Cost?
Who Can Sign Up for Bento?
How Do I Sign Up for Bento?
What Information Do I Need to Provide to Sign Up for Bento?
What Documents are Used for Enrollment Verification?
How Do I Contact Bento?
What Bank Holidays Does Bento Observe?
Quick Guide to Getting Started with Bento for Business
What Security Measures Does Bento Take to Protect My Information?
Account & User Management
How Do I Set Up and Manage Alerts on My Bento Account?
How Do I Change or Update My Business/Shipping Address?
How Can I Use Multiple Bento Accounts?
How Do I Cancel My Account?
How Do I Upgrade or Downgrade My Subscription Plan?
How Do I Reset or Change My Password?
What is Two-factor Authentication?
How Do I Troubleshoot Two-factor Authentication Issues?
How Do I Change my Account’s Email Address?
How Can I Use Bento for Accounting?
Can I Access Multiple Bento Accounts with the Same Login Credentials?
How Do I Grant an Employee Login Access to the Web and Mobile App?
What Do I Do If Someone I've Sent an Invitation to Hasn't Received it?
How Do I Create a Department?
How Do I Assign a Department Lead?
How Do I Update Multiple Users At Once?
How Do I Create a New User?
How Do I Import Multiple Users At Once?
How Do I Change a User’s Role?
Transactions & Card Management
Can Bento Cards Be Used Internationally?
What's the Difference Between an Employee Card and a Utility Card?
What is the Billing Address of My Bento Card?
What's the Maximum Card Spend Limit on Bento Cards?
How Do I Set or Reset a PIN on a Bento Card?
What Do I Do If My Card is Lost or Stolen?
How Do I Replace, Reissue or Cancel a Card?
How Do I Create a Card?
How Do I Activate My Card?
When Do My Spending Limits Reset?
Why Did My Card Get Declined?
How Do I Deactivate a Card?
How Do I Reassign a Utility Card to a Different User?
How Do I Add My Bento Card to a Mobile Wallet?
How Do I Change the Name on a Card?
How Do I Create Multiple Cards At A Time?
How Do I Update Multiple Cards At Once?
What Are the Different Types of Controls I Have on a Card?
How Do I Enable 'Card Not Present' on a Card ?
How Do I Make my Bento Card My Mobile Wallet's Default Card?
How are Fixed Value Cards Different from My Current Bento Cards?
Why Don't I See a Refund on My Card?
Why Do I See An Additional Pending Amount Being Held on My Card?
How Do I File a Transaction Dispute?
How Do I Use Transaction Filters?
Where Can I Find My Monthly Statements?
How Do I Read My Monthly Statement?
What Do I Do If I See Unrecognized Charges on My Transaction Activity?
Payments & Receipt Management
How is Accepting a Payment As a Bank Transfer Different from a One-Time Use Virtual Card?
How Do I Cancel a Payment?
What Does It Mean When a Payment is Declined, Canceled, or Returned?
How Do I Accept a Bento Pay™ Payment?
Bank Accounts, Deposits & Funds
How Do I Link and Verify My Bank Account to Transfer Funds?
How Do I Add/Transfer Funds to My Bento Account?
How Do I Cancel a Bento Transfer?
Why Hasn't My Bento Transfer Processed Yet?
What Do I Do If My Bento Transfer Fails?
How Do I Delete or Change the Bank Account Connected to My Bento Account?
How Do I Deposit Funds and Check My Bento Account Balance by SMS Text?
Can I Have Multiple Bank Accounts Linked to My Bento Account?
Feature and Set Up Guides
Transaction Filters and Tags
Admin Management and Permissions
Bento Payment Methods
Receipts Overview and Management
Card Management - Overview, Controls, and Departments
Security and Privacy Policies and Best Practices
Updated 3 weeks ago by Cheney Tardio