How Much Does Bento Cost?

Who Can Sign Up for Bento?

How Do I Sign Up for Bento?

What Information Do I Need to Provide to Sign Up for Bento?

What Documents are Used for Enrollment Verification?

How Do I Contact Bento?

What Bank Holidays Does Bento Observe?

Quick Guide to Getting Started with Bento for Business

What Security Measures Does Bento Take to Protect My Information?

How Do I Set Up and Manage Alerts on My Bento Account?

How Do I Change or Update My Business Phone Number or Business/Shipping Address?

How Can I Use Multiple Bento Accounts?

How Do I Cancel My Account?

How Do I Upgrade or Downgrade My Subscription Plan?

How Do I Reset or Change My Password?

What is Two-factor Authentication?

How Do I Troubleshoot Two-factor Authentication Issues?

How Do I Change my Account’s Email Address?

How Do I Log Into/Login to My Bento Account?

I have Multiple Bento Business Accounts, Can I Merge the Accounts?

I Want to Keep My Businesses Separate, How Do I Add Another Business?

How Do I Change My Business Name?

How Can I Use Bento for Accounting?

Can I Access Multiple Bento Accounts with the Same Login Credentials?

How Do I Grant an Employee Login Access to the Web and Mobile App?

What Do I Do If Someone I've Sent an Invitation to Hasn't Received it?

How Do I Create a Department?

How Do I Assign a Department Lead?

How Do I Update Multiple Users At Once?

How Do I Create a New User?

How Do I Import Multiple Users At Once?

How Do I Change a User’s Role?

Approval Request

Can Bento Cards Be Used Internationally?

What's the Difference Between an Employee Card and a Utility Card?

What is the Billing Address of My Bento Card?

What's the Maximum Card Spend Limit on Bento Cards?

How Do I Set or Reset a PIN on a Bento Card?

What Do I Do If My Card is Lost or Stolen?

How Do I Replace, Reissue or Cancel a Card?

How Do I Create a Card?

How Do I Activate My Card?

When Do My Spending Limits Reset?

Why Did My Card Get Declined?

How Do I Deactivate a Card?

When Will My Employees Get their Cards?

How Do I Reassign a Utility Card to a Different User?

How Do I Use My Virtual Card?

How Do I Add My Bento Card to a Mobile Wallet?

How Do I Change the Name on a Card?

How Do I Create Multiple Cards At A Time?

When Will I Get My Card?

How Do I Update Multiple Cards At Once?

What Are the Different Types of Controls I Have on a Card?

How Do I Enable 'Card Not Present' on a Card ?

How Do I Make my Bento Card My Mobile Wallet's Default Card?

How are Fixed Value Cards Different from My Current Bento Cards?

Why Don't I See a Refund on My Card?

Why Do I See An Additional Pending Amount Being Held on My Card?

How Do I File a Transaction Dispute?

How Do I Use Transaction Filters?

Where Can I Find My Monthly Statements?

How Do I Read My Monthly Statement?

What Do I Do If I See Unrecognized Charges on My Transaction Activity?

How is Accepting a Payment As a Bank Transfer Different from a One-Time Use Virtual Card?

How Do I Cancel a Payment?

What Does It Mean When a Payment is Declined, Canceled, or Returned?

How Do I Accept a Bento Pay™ Payment?

How Do I Export or Download Multiple Receipts at Once?

How Do I Manage Unmatched Receipts?

How Do I Submit or Upload a Receipt?

How Do I Link and Verify My Bank Account to Transfer Funds?

How Do I Add/Transfer Funds to My Bento Account?

How Do I Cancel a Bento Transfer?

Why Hasn't My Bento Transfer Processed Yet?

What Do I Do If My Bento Transfer Fails?

How Do I Delete or Change the Bank Account Connected to My Bento Account?

How Do I Deposit Funds and Check My Bento Account Balance by SMS Text?

Can I Have Multiple Bank Accounts Linked to My Bento Account?

What are Policy Settings and Why Do I Need Them?

How to Add a New Policy?

How to Edit/Delete an Existing Policy?

What are the Parameters/Fields I Can Set Policies For?

How Many Reminders Can I Set to Rectify a Policy Violation?

When Will the Policy Violation Reminders Go Out?

When Will a Card Turn Off for Violating a Policy?

Will I Be Notified When a Policy is Violated?

How Do I Resolve a Policy Violation?

How Do I Know My Policy Violation is Resolved?

After a Violation is Resolved, When Will My Card Turn Back On?

Transaction Filters and Tags

Policy Settings - Overview and Management

Admin Management and Permissions

Bento Payment Methods

Receipts Overview and Management

Card Management - Overview, Controls, and Departments

Security and Privacy Policies Best Practices

Non-QuickBooks Online Accounting Software Set Up

QuickBooks Online Accounting Software Set Up and Troubleshooting

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All Categories > Transactions & Card Management > Card Management > What is the Billing Address of My Bento Card?

What is the Billing Address of My Bento Card?

The billing address linked to your Bento card is also the Bento account's shipping address.

To view your shipping/billing address on record*:

From the Profile icon, go to Account Settings -> Shipping/Billing Information

*Only the account's Business Owner and Admins can view this information.

The Business Owner or Admin can request an update to this address, however, please note that changing this address will also change the default address where new Bento cards are shipped.

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