Why Don't I See a Refund on My Card?

Updated by Chandrika Chandwani

As Bento cards do not hold a balance, any time a refund has been initiated and processed, it will reflect in the Bento account's main balance rather than a specific card.

Once a merchant has processed the refund, you can view the refund transaction under the Transactions tab of your Bento account.

The spend limit of the card which made the original purchase will not adjust or increase as a result of the refund. 

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