What Do I Do If Someone I've Sent an Invitation to Hasn't Received it?
If you've invited a user to access the account as an Admin but they haven't received the invitation, you can resend an invite by doing the following:
Navigate to the Users tab, click on the User > Click Resend invite
- Verify with the person that the email address you entered is the email account that they are checking
- Check that the email address entered wasn't accidentally miskeyed
- Ask the invitee to check the spam folder of their email account