How Do I Set Up and Manage Alerts on My Bento Account?

How Do I Change or Update My Business Phone Number or Business/Shipping Address?

How Can I Use Multiple Bento Accounts?

How Do I Cancel My Account?

How Do I Upgrade or Downgrade My Subscription Plan?

How Do I Reset or Change My Password?

What is Two-factor Authentication?

How Do I Troubleshoot Two-factor Authentication Issues?

How Do I Change my Account’s Email Address?

How Do I Log Into/Login to My Bento Account?

I have Multiple Bento Business Accounts, Can I Merge the Accounts?

I Want to Keep My Businesses Separate, How Do I Add Another Business?

How Do I Change My Business Name?

How Can I Use Bento for Accounting?

Can I Access Multiple Bento Accounts with the Same Login Credentials?

How Do I Grant an Employee Login Access to the Web and Mobile App?

What Do I Do If Someone I've Sent an Invitation to Hasn't Received it?

How Do I Create a Department?

How Do I Assign a Department Lead?

How Do I Update Multiple Users At Once?

How Do I Create a New User?

How Do I Import Multiple Users At Once?

How Do I Change a User’s Role?

Can Bento Cards Be Used Internationally?

What's the Difference Between an Employee Card and a Utility Card?

What is the Billing Address of My Bento Card?

What's the Maximum Card Spend Limit on Bento Cards?

How Do I Set or Reset a PIN on a Bento Card?

What Do I Do If My Card is Lost or Stolen?

How Do I Replace, Reissue or Cancel a Card?

How Do I Create a Card?

How Do I Activate My Card?

When Do My Spending Limits Reset?

Why Did My Card Get Declined?

How Do I Deactivate a Card?

When Will My Employees Get their Cards?

How Do I Reassign a Utility Card to a Different User?

How Do I Use My Virtual Card?

How Do I Add My Bento Card to a Mobile Wallet?

How Do I Change the Name on a Card?

How Do I Create Multiple Cards At A Time?

When Will I Get My Card?

How Do I Update Multiple Cards At Once?

What Are the Different Types of Controls I Have on a Card?

How Do I Enable 'Card Not Present' on a Card ?

How Do I Make my Bento Card My Mobile Wallet's Default Card?

How are Fixed Value Cards Different from My Current Bento Cards?

Why Don't I See a Refund on My Card?

Why Do I See An Additional Pending Amount Being Held on My Card?

How Do I File a Transaction Dispute?

How Do I Use Transaction Filters?

Where Can I Find My Monthly Statements?

How Do I Read My Monthly Statement?

What Do I Do If I See Unrecognized Charges on My Transaction Activity?

How is Accepting a Payment As a Bank Transfer Different from a One-Time Use Virtual Card?

How Do I Cancel a Payment?

What Does It Mean When a Payment is Declined, Canceled, or Returned?

How Do I Accept a Bento Pay™ Payment?

How Do I Export or Download Multiple Receipts at Once?

How Do I Manage Unmatched Receipts?

How Do I Submit or Upload a Receipt?

What are Policy Settings and Why Do I Need Them?

How to Add a New Policy?

How to Edit/Delete an Existing Policy?

What are the Parameters/Fields I Can Set Policies For?

How Many Reminders Can I Set to Rectify a Policy Violation?

When Will the Policy Violation Reminders Go Out?

When Will a Card Turn Off for Violating a Policy?

Will I Be Notified When a Policy is Violated?

How Do I Resolve a Policy Violation?

How Do I Know My Policy Violation is Resolved?

After a Violation is Resolved, When Will My Card Turn Back On?